Support :: Naijahost.com Support Service

WebMail is a browser-based interface that allows you to send and retrieve email messages from the NaijaHost email servers. The service is a bit like HotMail or Yahoo! Mail and allows you to gain access to your POP3 email accounts from any browser that is connected to the Internet.

Connecting to WebMail Windows The login screen for WebMail is located at: http://www.NaijaHost.com/webmail/ or if your website is pointed to our servers: http://www.YourDomain.com/MeWebmail.

To login to WebMail, you must enter your full email address and correct password, as shown in the example below. IMPORTANT: Be sure to include your domain name when logging into WebMail.

The WebMail Interface: The Webmail interface contains folders and command links that allow you to send, retrieve, and delete messages, compose draft messages, set preferences, and maintain an Address Book.

Sending Messages: To send a message, click on the Create Message link from the main screen. From the Create Message screen, enter a valid email address and complete the other optional text boxes. Enter your message into the large text box and click the Send button.

Reading Messages: To read your messages, click on the INBOX link. From the INBOX screen, click on a message to display its contents. If you wish to delete a message, click the check box beside the message and click the Delete button. Deleted messages will be sent to the Trash folder, where they will remain for approximately seven days before being automatically removed from the system. You can adjust the time period that deleted messages will remain on the server using the Preferences link.

Setting Preferences: By clicking the Preferences link, you can customize the following WebMail options: Display full message headers Display HTML E-Mail The purge period for deleted messages Show oldest messages first Sort messages by Date, Sender or Subject Define the number of messages to display in the INBOX A personlized signature Enter the addresses of mailing lists you are subscribed to Once you have made any changes, click the Update Preferences button to save your changes.

To make payment by cheque, go to any branch of the following banks and make your payment to the following accounts.

For credit card customers, you will be automatically charged the appropriate amount at the beginning of your account's billing period. For check/money order customers, AcomHosting.com must receive your check/money order by the beginning of your billing period. Late payments, credit card refusals, expirations, chargebacks, disputes are subject to fines, suspensions and account terminations at AcomHosting.com's discretion. All unpaid balances incurred during period of service by AcomHosting.com are subject to collection.

Any request for cancellations must be received via email, regular mail or fax and you'll receive a confirmation upon the cancellation of your account. Cancellations over the telephone and informal email cancellations are not accepted.

If your account is past due or delinquent, the balance must be settled before cancellation of the account can be processes. Customers are urged to make sure that they receive a cancellation confirmation from NaijaHost.com, indicating the closure of a domain and/or an account has been completed.

The 30 day money back apply to all NaijaHost.com webhosting plans. Following services do not qualify for 30 day money back guarantee: additional items and services; dedicated servers; items and services ordered through the reseller program; domain parking plus.

If you are not completely satisfied with our services within the first 30 days of your initial activation date, you will be given a full refund of the contract amount excluding setup fees and overages.

Full refunds are only available within the 30 day money back period (excluding setup fees).