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Using the Email Admin Console?
ID: 5 Category: Email Services Status: Resolved Views: 4156


Question:
Using the Email Admin Console?

Solution:
The Email Admin Console is a browser-based interface that allows you to setup and manage the email services for your domain hosting account with NaijaHost, Inc. You can use the Console to setup new email accounts, change passwords, setup autoresponders, and more. 

The Email Admin Console is located at: http://66.98.160.28/meadmin To login to the Email Admin Console, you must know your domain name, and the user name and password of your admin user account. The login credentials for the main account, (ie. the 'administrator' account) are contained in your Welcome Kit.

There are two classes of user accounts: regular users and the administrator. Regular users can: Change their own password,  Manage redirects for their account and more.

The Administrator can: Perform all actions, including setting up new accounts, mailing lists, changing password and more. Normally the administrative account name is mail@domain.com, however this is not always the case. If your are unsure, please contact the mail administrator for your domain.

Example Login:

User Name: mail@domain.com
Password: **********

The password given must be the valid password for the user account.

Changing Passwords
Normal users can change their passwords from the 'Change Password' option on the main menu. Administrators can change the passwords for any user in the domain. The change password screen also allows the user to update their real name. To successfully change a password, it must be entered twice, exactly the same for both. Passwords are encrypted and stored in a secure place. We do not normally have access to the actual passwords, so if you forget your password, you will need to contact your domain administrator and have it reset.

Example:
New Password: *****
New Password (again): *****

User's Real Name:
My Name Here POP3 Accounts POP3 Accounts are full user accounts on the mail server. Each POP3 user has their own directory and can read and store email. Only administrators can add, modify and delete POP3 user accounts. Normally the administrative account is the mail@xalient.com account. Since the mail@xalient.com  is responsible for managing all accounts in the domain, it cannot be deleted or forwarded.

Creating Accounts:
You can create users by clicking on the create POP user button in the POP3 accounts screen, or by using the fast link on the main menu. New users require a username and password. You can also save the users reel name and include the user on any mailing lists when the account is created.

Deleting Accounts:
To delete a POP3 user account, you click on the delete button in the POP3 Accounts screen. If a user is deleted, all stored email will be erased from the server.
Changing Passwords
To change a users password, click on the change password button in the POP3 Accounts screen. The passwords are not shown on this screen and you must enter the new password twice to ensure it is entered correctly.
 
Catch-All Account
The catch-all account is the account that bounced email is forwarded to. Email is bounced if it is addressed to an unknown account at the domain, or if there are other problems with the delivery.

By default, the mail@domain.com is the catch-all account. You can change the catch-all by clicking on the catch-all button in the POP3 Accounts screen. If you do not want a catch-all account, you can disable it by deselecting the option. If you choose to not have a catch-all account, all bounced email will be returned to the sender.

Email Aliases:
An alias is an alternate name for a POP3 Account. Aliases allow you to have multiple separate names that all deliver to the same underlying POP user account. The POP3 Account must be for the local domain. Only administrators can add, modify and delete Aliases. Normally the administrative account is the "postmaster" account. Since the postmaster is responsible for managing all accounts in the domain, it cannot be be used a an alias name, however you can have other names that alias to the postmaster.

Creating Aliases:
You can create aliases by clicking on the create Add New Alias button in the Aliases screen, or by using the fast link on the main menu. To create the alias, first select the POP3 account that the alias is for and enter the alias name. To save the new alias, click on the Add button on the create alias screen.

Deleting Aliases:
To delete an alias, you click on the delete button in the Aliases screen. If an alias is deleted, only the alias name is deleted. The underlying POP3 account will stay on the server and all email previously collected through the alias will still be there.

Modifying Aliases:
To modify an alias, click on the Modify button in the Aliases screen. The Modify Alias and Forwards screen allows you to change the POP3 User the alias is for, or add additional POP3 users or remote forwards to the alias name. Note that you can use aliases to send mail to multiple accounts. Effectivily, this can serve as a simple mailing list. If you have multiple addressees for an alias, you can also delete them from the Modify Alias and Forwards screen. Example Pop Account: me Alias: myself In this example, you would already have a real POP3 account named "me". Any mail sent to the alias "myself" will be placed in the inbox for the "me" account.

Email Forwarding
An email Forward is an email account where any delivered mail is automatically forwarded to another email account. It is similar to an Alias, however a forward is used to forward mail to an account outside your domain. Only administrators can add, modify and delete Forwards. Normally the administrative account is the "postmaster" account. Since the administrator is responsible for managing all accounts in the domain, it cannot be forwarded to another account, however you can have other names that forward to the administrator.

Creating Forwards:
You can create forwards by clicking on the create Add New Forward button in the Forwards screen, or by using the fast link on the main menu. To create the forward, enter the name of the remote account that the mail is to be forwarded to. Then enter the local name of the forward. To save the new forward, click on the Add button on the Create Forward screen. Deleting Forwards To delete a forward, you click on the delete button in the Forwards screen. If a forward is deleted, only the forward name is deleted. The remote POP3 account will stay on its server and all email previously collected through the forward will still be there.
 
Modifying Forwards:
To modify a forward, click on the modify button in the Forwards screen. The Modify Alias and Forwards screen allows you add local POP3 accounts to the forward name or more remote addresses to the forward name. Note that you can use forwards to send mail to multiple accounts. Effectively, this can serve as a simple mailing list. If you have multiple addressees for a forward, you can also delete them from the Modify Alias and Forwards screen. Example Forwarding Address: me@otherdomain.com Local Name: myforward In this example you would already have the account "me@otherdomain.com" setup on a domain other than the one you are adding the forward to. Any mail sent to the "myforward" address will be forwarded to the other domain's "me" account. Mailing Lists Mailing lists are lists of subscribers who receive copies of any messages sent to the list. Only administrators can add, modify and delete Mailing Lists. Normally the administrative account is the "postmaster" account. Since the postmaster is responsible for managing all accounts in the domain, it cannot be used as a mailing list name, however you can include the postmaster on any mailing lists you create. Creating Mailing Lists You can create mailing lists by clicking on the New Mail List button in the Mailing List screen, or by using the fast link on the main menu. To create the mailing list, enter the name of the mailing list and the email address of the list owner. To save the new mailing list, click on the Add button on the Add Mailing List screen. Deleting Mailing Lists To delete a mailing list, you click on the delete button in the Mailing Lists screen. If a mailing list is deleted, only the mailing list name is deleted. The subscriber accounts will stay on their servers and all email previously sent to them through the mailing list will still be there. Mailing List Subscribers To view or modify the subscribers on a mailing list, click on the Show Subscribers button in the Mailing Lists screen. Example Mailing List Mailing List Name: mylist List Owner: me@mydomain.com Subscribers: someone@mydomain.com another@mydomain.com user@otherdomain.com In this example you would already have the account "me@mydomain.com" and this account will own the list "mylist". Any mail sent to the acccount "mylist" will automatically be forwarded to all subscribers, in this case "someone" and "another" at your domain, and also to "user" at some other domain. Autoresponders Autoresponders are automated responses to messages sent to a particular account. Only administrators can add, modify and delete Autoresponders. Normally the administrative account is the "postmaster" account. Since the postmaster is responsible for managing all accounts in the domain, it cannot be used as an autoresponder name. Creating Autoresponders You can create autoresponders by clicking on the New Responder button in the Autoresponder screen, or by using the fast link on the main menu. To create the autoresponder, enter the name of the autoresponder, the owner email address, the subject line and the response message. To save the new autoresponder, click on the Add button on the Add Autoresponder screen. Deleting Autoresponders To delete a autoresponder, you click on the delete button in the Autoresponders screen. If an autoresponder is deleted, mail sent to the autoresponder with either be sent to your catch-all account, or bounced if you do not have a catch all account. Modify Autoresponders To modify an autoresponder, click on the Modify button in the Autoresponders screen. The Modify Autoresponder screen allows you to change the name, owner account, subject line and response message. To save the changes, click on the Modify button in the Modify Autoresponder screen. Example Autoresponder Autoresponder Name: respond List Owner: me@mydomain.com Subject: Response subject Message: This is the response message In this example any mail sent to the "respond" account on your domain will result in an automatic email response sent back to the sender. The response will have the subject "Response subject" and the body of the message will be "This is the response message". The original message sent to the responder will be forwarded to the owners POP3 account, in this case "me@mydomain.com".


Submitted: 3/3/2004


Modified: 3/10/2004 8:26:52 PM


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